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InterServer Reviews

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Overall Rating

4.5
2 Reviews
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About InterServer

Interserver.net is a leading managed web hosting, Cloud VPS hosting, dedicated server, and colocation provider. The company offers a variety of services designed to help businesses of all sizes. Their product offerings include Shared Hosting, Cloud Hosting, Quick Servers, and Dedicated Servers along with colocation services. They also provide Private Email Hosting that is secure and virus protected. The company has evolved its product offering to exceed customers' expectations and remain best in class. As a leading web hosting provider, Interserver can provide its extensive customer base with innovative products and services designed to enhance their existing businesses. They service customers ranging from individual freelancers to Fortune 500 companies, both domestic and international. Interserver takes tremendous pride in their commitment to ensure security, reliability, and technical expertise for each customer. They are one of the few service providers that offer around-the-clock customer support with live representatives available 24/7. The company was co-founded in 1999 by two ambitious, tech-savvy high-school students by the names of Mike Lavrik & John Quaglieri. Now in 2023, Interserver owns and operates two datacenters located in Secaucus, NJ and one in Los Angeles, CA. The company's mission is to provide quality service at affordable rates to all of its customers worldwide. The entire Interserver team is truly committed to ensuring that every customer is given superior & expedited service 24/7.

InterServer Pros & Cons

Pros of InterServer.net:

  • Security and Uptime: InterServer excels in security with features like SSL, weekly backups, and DDoS protection.
  • Performance: It offers reliable 99.99% uptime and average server speed, with impressive website loading times.
  • Pricing: InterServer provides good performance at seriously good prices, making it a cost-effective option for many users.
  • Customization: The VPS plan is highly customizable, though it comes with a steep learning curve.
  • Features: Unlimited storage space, unmetered bandwidth, and a 99.9% uptime guarantee are among its key features.
  • Speed: Despite not being exceptional, InterServer’s page load speed is reasonable, averaging around 234ms.

Cons of InterServer.net:

  • Design and Control Panel: The interface and control panel are outdated and confusing, which can be a significant drawback for new users.
  • Customer Support: InterServer has been criticized for its poor customer support, with tech support often unavailable or providing incorrect information.
  • Performance Hiccups: While generally reliable, there have been instances of performance hiccups, including occasional downtime and slow response times.
  • Limited Backup Options: Unlike some competitors, InterServer does not offer automatic or manual backup options, leaving data backup to the user.
  • Resource Limits: Although marketed as unlimited, the hosting plans have resource limits, such as 20% of server resources and 250,000 nodes at a time.

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InterServer Customer Reviews (2)

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Nona Jacobson
Nona Jacobson
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Feb 12, 2023
Lea Werner
Lea Werner
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Feb 11, 2023

InterServer Customer’s Q&A

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InterServer Features and Benefits

Here are some key features and benefits of interserver.net:

  • Unlimited ULTRA SSD Storage and email accounts for shared hosting.
  • Over 450+ cloud applications that are free to install.
  • Free website migration on all the server plans.
  • SitePad website builder for faster website building.
  • Free SSL certificates for all the domains.
  • Unlimited storage, bandwidth, email, and SSL certificates.
  • Power-packed SSDs, free migrations, and affordable domains.
  • 99.9% uptime guarantee.
  • Price Lock Guarantee ensures your web hosting won’t skyrocket in price later.
  • Free Cloudflare CDN, 24/7 support.
  • Affordable pricing starting at $2.50 per month for the introductory plan.

These features make interserver.net a robust and affordable choice for web hosting services. It's always a good idea to consider these factors when choosing a web hosting service. Remember, the best choice depends on your specific needs and circumstances.

InterServer Pricing

InterServer.net offers various pricing plans for different types of hosting:

  • Standard Web Hosting:

    • Monthly Pricing: $2.50 for the Boost 1 plan, $9.95 for the Boost 2 plan, $19.95 for the Boost 4 plan, and $69.95 for the Boost X plan.
    • Features: Unlimited storage space, unlimited data transfer, weekly backups, unlimited FTP accounts, cloud apps, SSD caching servers, Raid-10 storage, speed optimization, ultra-fast web server, LiteSpeed, Cloud Linux OS, 10GB Cisco network, free CloudFlare CDN, free migration, 30-day guarantee, price lock guarantee, and 99.9% uptime guarantee.
  • Reseller Hosting:

    • Monthly Pricing: $19.95 for the RS One plan, $29.95 for the RS Two plan, $39.95 for the RS Three plan, $49.95 for the RS Four plan, and $69.95 for the RS Five plan.
  • VPS Hosting:

    • Monthly Pricing: Starting at $8.95 for the OpenVZ plan with 25GB storage, 1024MB memory, and 1TB transfer.
  • Domain Registration: $7.99 per year with the purchase of any web hosting package.

About Interserver.net Payment Method?

"Interserver.net" accepts a wide variety of payment methods to make paying for hosting as easy as possible. For the United States, the accepted payment methods are PayPal, Visa Card, Master Card, American Express, Discover Card, Wire Transfer / ACH, and Check / Money Order. For China, in addition to the aforementioned methods, Union Pay, Alipay, and Tenpay are also accepted. For Russia, Ukraine, Kazakhstan, Azerbaijan, & Uzbekistan, the accepted methods include PayPal, Webmoney, QIWI Wallet, Yandex Money, Visa Card, Master Card, American Express, Discover Card, and Wire Transfer. For Poland, the payment channels are Credit card, Debit card, PayPal, and Dotpay. For Europe, the accepted methods are PayPal, Visa Card, Master Card, American Express, Discover Card, and Wire Transfer / ACH. For India, the accepted methods are PayPal, UPI, India Bank Transfer, Visa Card, Master Card, American Express, Discover Card, Wire Transfer / ACH. Payment options using different vendors like PayU, CC Avenue, and Cashfree Payment are provided through which you can use UPI to make payments. Payments can also be made using Cryptocurrency. Always feel free to reach out to Live Chat Support for quicker assistance to change the currency type. So that you can pay through any local payment options available and supported by the payment gateways.

InterServer FAQs

FAQ

InterServer Alternatives

Here are some of the top alternatives to interserver.net:

  1. Hostinger - Known for its incredibly cheap shared hosting with great performance and a global fleet of data centers.
  2. GreenGeeks - Recognized for the best customer support for shared hosting.
  3. A2 Hosting - Offers consistently fast, low-cost servers with optimized CMS installations.
  4. Namecheap Hosting - A secure hosting platform, complete with cPanel, offers a 100% uptime guarantee, unmetered bandwidth, a free .website domain name, privacy protection, and up to 50 free PositiveSSL certificates for one year.
  5. HostWinds - Provides website hosting for individuals and businesses of all sizes, with 24/7/365 support and nightly backups.
  6. Cloudways - A platform that facilitates choice, simplicity, and performance. All this is backed by caring expert support so that you stay focused on what you do best, win as an individual and succeed as a business.
  7. Bluehost - One of the largest website hosting providers and powers millions of websites.
  8. WebHostingHub - Offers the easiest way to get a website online. With no coding skills required, a variety of site builders to choose from, and a full suite of shared hosting features.
  9. 1&1 - Offers a wide range of Web hosting products, including email solutions and high-end servers in 10 different countries including Germany, Spain, Great Britain, and the United States.
  10. HeartInternet - UK's leading web host with reliable & scalable web hosting solutions for businesses of all sizes.

These alternatives offer similar services to InterServer but have been recognized for their unique strengths in areas such as customer support, server performance, and global presence. They also offer a variety of hosting options, including shared hosting, VPS hosting, and dedicated hosting. It's recommended to explore these alternatives and choose the one that best fits your needs.

FAQ

How To Open A InterServer Account?

To open an account on interserver.net, follow these steps:

  1. Go to the login page of interserver.net.
  2. You will get a login prompt. Enter your registered email address in the first text field “Email Address” and your password in the second text field “Password”.
  3. Click on the button “Login” and you will be in your account.

If you forget your password, there is a link “Forgot your password?”. Click on it to reset your password. You need to enter your registered email address in the text field on the page and click on the button “Mail Me The Password Reset Link”. A password reset link will be sent to the entered email address.

For improved security, InterServer allows limiting the access to your portal. This limit is set based on IP addresses. You can define an IP range so that no other IP address will be able to login to your account. Once you are logged into your portal, you can add session limit from the Billing >> Session Limits. In the next page, you can specify an IP range. Now, click on the button “Add” to add the limit to your portal. Please be aware that your portal will not be accessible from any IP address other than in the IP range. So be careful when using this feature.

Remember, you can also login with Facebook, Twitter, and Google+. If you feel the old signup page is convenient for you, you can go there by clicking on the link “use old signup page”.

FAQ

What are InterServer's payment options?

InterServer accepts Mastercard, Visa, PayPal, Amex, and Discover.
FAQ

How can I access my InterServer control panel?

InterServer provides two control panels. You can access the cPanel control panel by logging in with your username and account password.
FAQ

Where are InterServer's data centers located?

InterServer's main data centers are located outside of NYC in nearby Secaucus, NJ.
FAQ

When can I contact InterServer?

InterServer offers 24/7/365 in-house data center support.
FAQ

What are InterServer's security measures types?

InterServer has around-the-clock security measures, including a gated perimeter fence with CCTV surveillance, photo identification requirements, and security guards on-site 24/7/365.
FAQ

Does InterServer offer uptime guarantee?

Yes. InterServer offers a 100% power uptime and 99.9% network uptime guarantee for true enterprise-grade availability.
FAQ

About Interserver.net Prices and Cost?

Interserver.net offers a variety of hosting services. The Standard Web Hosting Plan comes with features like unlimited storage space, unlimited data transfer, weekly backups, unlimited FTP accounts, and more. The initial offer for this plan is as low as $2.50 per month, renewing at $7 per month regardless of whether you sign up for one month or two years.

For those interested in Windows hosting, ASP.NET hosting plans start from $8 per month. There's also a VPS Special plan available at $6.00 per month, which includes 2GB RAM and 30GB SSD storage.

For more specialized web needs, Reseller hosting starts from $19.95 per month. All these plans come with a 99.9% uptime guarantee. Please note that prices may vary, so it's always a good idea to check the official website for the most current information.

FAQ

About Interserver.net Popular Products and Services?

Interserver.net is a leading web hosting provider that offers a variety of products and services. These include Shared Hosting, Cloud Hosting, Quick Servers, and Dedicated Servers. The company also provides colocation services. These offerings have evolved over time to meet the needs of a diverse customer base, ranging from individual freelancers to Fortune 500 companies, both domestically and internationally. Interserver.net takes pride in its commitment to security, reliability, and technical expertise. It is one of the few service providers that offer around-the-clock customer support with live representatives available 24/7. The company was co-founded in 1999 by two ambitious, tech-savvy high-school students, Mike Lavrik & John Quaglieri. They shared a dream of offering data services at affordable prices, while still maintaining a high level of service and support. Their vision led to the formation of a solid partnership and the beginning of InterServer. Now, InterServer owns and operates two datacenters located in Secaucus, NJ and one in Los Angeles, CA. The mission of InterServer remains the same - to provide quality service at affordable rates to all of its customers worldwide. The entire InterServer team is truly committed to ensuring that every customer is given superior & expedited service 24/7.

FAQ

How do I contact InterServer customer support?

To get in touch with InterServer customer support, there are several options available. For email support, messages can be sent to the Billing Department at billing@interserver.net or the Sales Team at sales@interserver.net.

For phone support, the following numbers can be dialed depending on the location:

  • New Jersey, USA: +1-201-605-1440
  • Toll-Free, USA: +1-877-NJCOLO-1
  • London, England: +44 20 3389 6982
  • Tel Aviv, Israel: +972 3 372 6407
  • Sao Paulo, BR: +55 19 4560 0392
  • Mexico City, MX: +52 55 5350 9459

The Mailing Address is PO BOX 1707, Englewood Cliffs NJ 07632. It's always a good idea to log in to the technical support portal for more detailed assistance. Remember, a support ticket is recommended for support tracking.

FAQ

How does Interserver.net compare to other hosting providers?

Interserver.net is a web hosting provider that offers a variety of services. It is often compared to other hosting providers such as Hostinger, SmarterASP.NET, and Microsoft Azure. When compared to Hostinger, Interserver.net offers better security features and some extra freebies, but Hostinger is able to beat Interserver.net's low price point and provide fantastic performance worldwide. Interserver.net and Hostinger both offer very affordable plans. However, Hostinger's pricing is one of the cheapest, costing less than Interserver.net's already reasonable price.

Interserver.net has a single Standard shared hosting plan that features unlimited features, along with Windows asp.net hosting, reseller hosting, cloud hosting, and VPS hosting. On the other hand, Hostinger has three different tiers of shared hosting, cloud hosting, as well as VPS hosting. Interserver.net's Standard plan includes a free SSL certificate, free Cloudflare CDN (content delivery network), unlimited resources, and a 30-day money-back guarantee.

When compared to SmarterASP.NET and Microsoft Azure, Interserver.net is often the preferred choice for website owners due to its extensive features and competitive pricing. One of the standout features of Interserver.net is that it maintains its servers at 50-55% capacity, which means customers have more resources at their end as compared to other shared hosting providers. This can result in better speed and fewer server crashes.

In conclusion, while Interserver.net may not be the cheapest option, it offers a great balance of features, security, and performance, making it a solid choice for many website owners.

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